FAQ's

SCW

Yes. An application can also be made by any person or organization authorized by the senior citizen.

No. Eviction of senior citizens from their homes without following  due process is illegal.

Yes. The Supreme Court in Urmila Dixit v. Sunil Sharan Dixit (2025) held that under Section 23 of the Maintenance and Welfare of Parents and Senior Citizens Act, 2007, a senior citizen can seek cancellation of a gift deed if it was made with the understanding that the child would provide care and maintenance, and the child later fails to do so.

Yes. If they have relatives who will inherit their property, those relatives are legally liable to maintain them.

Yes, if the income or property owned by the senior citizen is insufficient for their basic needs, they can still seek maintenance under Section 4 of the Act.

Yes. Abandonment of a parent or senior citizen is a punishable offence with imprisonment up to 3 months or fine up to ₹5,000 or both.

Yes. Both sons and daughters (including daughters-in-law/sons-in-law) are equally liable for maintenance under the Act .

Yes. A senior citizen can reclaim the gifted property under Section 23 of the Act. 

Yes. The application includes a dashboard of important helpline numbers such as emergency helpline, ambulance helpline and Elderline. This feature has been included to ensure that senior citizens can quickly access urgent assistance whenever required.

JEEVAN supports Digital India by using technology to make welfare-related information more accessible, transparent and citizen-friendly. It brings multiple information points relating to senior citizen welfare onto a single digital platform.

The application empowers elderly persons by reducing information gaps and providing easy access to care facilities, welfare schemes, assistive device camps and other support systems. It enables senior citizens to make informed decisions.

The application provides details relating to implementation of AVYAY and its components such as IPSrC, Elderline, RVY. By bringing information onto one platform, it promotes transparency, better monitoring and wider awareness among beneficiaries and stakeholders.

The helpline dashboard makes the application more user-friendly by bringing essential contact numbers to one place. Senior citizens do not need to search separately for emergency, ambulance or Elderline numbers, as they can directly call from the application itself.

NGOs receiving Grant-in-Aid for running and maintenance of Senior Citizen Homes can view the status of payment released to their organisation. This will help them track payment-related information more easily and enhance transparency.

Articles under “Anubhav Bolta” will help senior citizens remain informed about issues related to ageing, welfare schemes, healthy living, rights, care and support services. This feature will make the application not only a service-oriented platform but also a source of knowledge and awareness for elderly persons.

By providing details of PMD-VKs on the application, senior citizens can easily identify the nearest centre where assisted devices are available. This will reduce inconvenience and enable eligible senior citizens to access devices such as walking sticks, hearing aids, spectacles, wheelchairs and other assisted living devices more conveniently.

Senior citizens can locate the nearest Senior Citizen Home supported under the AVYAY scheme, view details of upcoming RVY camps, access useful links to of other central schemes related to senior citizens welfare and remain updated about activities conducted by the Department and States/UTs.

This feature will help promote balanced geographical coverage of Senior Citizen Homes across the country. By identifying districts where such facilities are not presently supported, the Department can encourage eligible organizations to come forward and address service gaps.

The list of Gap Districts will help interested and eligible organizations identify districts where there is a need for Senior Citizen Homes. Such organizations may apply from these districts for support under the IPSrC component of AVYAY, subject to eligibility and scheme guidelines.

No, the process is designed to be simple. Parties can represent themselves. However, legal representation is not barred.

Yes. Even children living abroad are legally bound to maintain their parents/senior citizens.

No. Senior citizens are the primary beneficiaries, but the application is also useful for family members, NGOs receiving GIA, State/UT Governments, implementing agencies and other stakeholders working in the field of senior citizen welfare.

The order of the Tribunal can be appealed before the Appellate Tribunal under Section 15 within 60 days from the date of the order.

Yes. The Tribunal should ideally dispose of the case within 90 days which can be extended to a maintenance period maximum of 30 days in exceptional circumstances.

Yes. Appeals against the Tribunal’s order can be filed before the Appellate Tribunal      constituted under Section 15 of the Act within a prescribed time frame (typically 60 days).

The filing of application is free of cost. 

Gap Districts are those districts where no Senior Citizen Home is currently supported under the IPSrC component of AVYAY. The JEEVAN Application provides the list of such districts to highlight areas where senior citizen care facilities need to be strengthened.

The expected outcomes include improved access to information, better awareness of schemes, easier location of Senior Citizen Homes, wider participation in RVY camps, improved transparency in payment status for NGOs and better visibility of welfare initiatives across the country.

Maintenance includes provision for food, clothing, residence, medical attendance and treatment.

The MWPSC Act 2007 provisions for the maintenance and welfare of the parents and senior citizens(aged 60 years and above).

Failure to pay maintenance can lead to a warrant, and even imprisonment for up to 1 month or until payment is made.

The JEEVAN Application provides the list and details of Pradhan Mantri Divyasha Vayoshree Kendras (PMD-VKs). These Kendras will help senior citizens directly visit the centres and receive assisted living devices under the Rashtriya Vayoshri Yojana (RVY) component of Atal Vayo Abhyuday Yojana (AVYAY).

The application provides the list and details of Senior Citizen Homes receiving Grant-in-Aid under the component of Integrated Programme for Senior Citizens (IPSrC) under AVYAY scheme. This will help senior citizens and their families identify nearby care facilities conveniently.

“Anubhav Bolta” is a knowledge-sharing section in the application where articles related to senior citizens are posted. These articles provide useful information, experiences, awareness content and guidance for the benefit of senior citizens.

The “one-tab call” facility allows users to directly call important helpline numbers from the application with a single tap. This is especially useful for senior citizens during emergencies, medical requirements or situations where they need immediate guidance and support.

Under Rashtriya Vayoshri Yojana (RVY), camps are organised for distribution of assisted living devices to eligible senior citizens. Through JEEVAN, senior citizens can view details of upcoming camps and plan accordingly to avail the benefits.

JEEVAN, Joint Elderly Empowerment and Virtual Assistance Network, is a mobile digital application, which provides easy access to important information relating to Atal Vayo Abhyuday Yojana (AVYAY).

The main objective of JEEVAN is to create a single digital platform where senior citizens, their family members, NGOs, States/UTs and other stakeholders can access information regarding details of senior citizen homes, upcoming RVY camps, useful links of other central schemes related to senior citizens welfare and the videos and photos of the events related to  welfare of senior citizens conducted by Department as well as State/UTs.

Police are expected to support senior citizens and Act promptly if they face neglect or abuse.

The Tribunal can direct children or relatives to pay a monthly maintenance allowance (up to ₹10,000 or more depending on state rules).

Parents of every age are covered under this Act, irrespective of whether they are senior citizens or not.

The application includes photographs of events conducted by the Department as well as States/UTs. This feature showcases important activities, awareness programmes, camps and initiatives undertaken for the welfare of senior citizens.

From the date of notification i.e. 29.12.2007

JEEVAN Application was launched by the Hon'ble Minister of Social Justice and Empowerment during the National Workshop on Creating a Well-Functioning Care economy, on 22nd May,2026.

An application for maintenance can be filed before the Maintenance Tribunal(usually presided over by the Sub-Divisional Magistrate) in the concerned State/ UT.

Parents means father or mother (biological, adoptive, or step) and senior citizens (aged 60 years and above), including childless individuals.

If the person is unable to file it themselves due to illness, disability, or any other reason, the application can be filed on their behalf by:
●    Any person or registered organization authorized by them, or
●    The Tribunal suo motu (on its own) may take cognizance of such matters

SAGE

No. Only Private Limited or Public Limited companies are eligible for getting finance under this fund.

Proprietary Firm or Partnership Firm or One Person Company (OPC) or Limited Liability Partnership (LLP) or any other establishment incorporated under any law in force with sound business model which has been in operation for over 12 months, should convert itself into a Private Limited or Public Limited company before getting assistance under the fund.

Any Entrepreneurs who are providing/ innovating product/services for Elderly Care are eligible under this fund.

An applicant can apply online on our website https://scw.dosje.gov.in/login in order to avail the financial assistance under SAGE Venture Fund.

Yes.

Projects across all parts of India would be considered if it meets the eligibility criteria under the fund.

Under this fund, investments of up to ₹1 crore can be made, with the maximum shareholding not exceeding 49% of the paid-up capital of the startup company.

Maximum up to 8 years

Startups already active in the elderly care sector in India and looking to grow their operations, as well as those with novel ideas planning to establish companies that provide products and services dedicated to enhancing the quality of life for the elderly in India.

Exit through strategic investments, listing at Stock Exchanges or any other exit process on case-to-case basis including buy back by promoter(s)/ Company.

In Equity and Equity linked instruments the returns will be determined based on prevailing industry standards and based on the performance of the Company.

The quantum of investment (as equity and equity linked instruments) would depend on the type of business model/project, scope of expansion, scalability and requirement of funds and considering possible exit options for the investment under the Fund.

Any of the following instruments will be considered:
 

Equity Shares/ Compulsorily Convertible Preference Shares (CCPS)/ Optional Convertible Preference Shares (OCPS)/ Compulsorily Convertible Debentures (CCDs), Optionally Convertible Debentures (OCDs) etc.

Sl.

Particulars

Standard Process

  1.  

Deal Generation

 

Inviting Applications

  1. Publication/ Advertisement through print/ digital media by Ministry/ IFCI Venture for inviting applications from Start-Ups.
  2. Online portal (https://scw.dosje.gov.in/login ) is available for applicants for receiving applications.
  1.  

Preliminary Shortlisting/Selection Process

 

Sorting of online applications and evaluation

  1. Preliminary evaluation- In this round applicants will be called for Virtual/Physical Presentations.
  2. Detailed Appraisal- 
  • The detailed due diligence will be carried out by IFCI Venture.
  • Based on the detailed due diligence considering present financials and future projections for upto 8 years, scalability and profitability, industry parameters, deal structuring will be finalised and approved by the Investment Committee (Final Stage).
  1.  

Post Sanction

  1. Once approval / sanction is granted by the Investment Committee, Letter of Intent (LOI) and final term sheet will be provided to the company for signing, along with a legal checklist and draft formats of the required documents.
  2. The draft legal documents [Shareholders’ Agreement (SHA), Share Subscription Agreement (SSA) and Undertaking] will be provided to the Company and once accepted, date for execution of the legal documents will be scheduled.
  1.  

Pre-Disbursement Compliance

  • After the execution of legal documents, the funds shall be disbursed upon fulfillment of the pre-disbursement conditions.

 

  • The pre-disbursement conditions shall be determined on a case-to-case basis, depending on the specific circumstances of the company such as increasing the authorized share capital, completing required statutory approvals etc.
  1.  

Disbursement

  • Disbursement shall be made to the Companies based on sanctioned terms and conditions and fulfilment of the pre-disbursement conditions.

 

  • Disbursement shall be made either in full or in tranches, based on sanctioned terms and conditions.

a. Innovative ideas awarded in the National level innovation challenges such as Smart India Hackathons (of M/o Education) or such other innovative drives – proposing to set up companies’ products and services aimed at the welfare of the elderly in India. These initiatives aim to promote innovation, development, deployment or commercialization of new products, Solutions, processes or services driven by technology or intellectual property in the realm of elder care in India.
OR
b. Start-ups already functioning in the elderly segment in India proposing to expand operations. All the startups fulfilling the startup norms as per guidelines by the Department for Promotion of Industry and Internal Trade (DPIIT), Ministry of Commerce, Govt. of India are eligible for applying.

Both (a) & (b) must meet the following essential criteria: -
 

1. Being incorporated or registered in India for less than ten years from its date of incorporation.
2. Annual turnover not exceeding Rs 25 crores in any of the preceding financial years.
3. Incorporated as a Company (Private / Public)
4. It is not formed by splitting up or reconstructing a business already in existence.